Contact Us

All items featured on this Web site are original, so items may vary depending upon availability .

Substitutions may be necessary to ensure your item or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

International Shipping:

Because shipping prices vary from country to country please email me your address and what you would like to to order and I will check the shipping price and let you now then you can decide if you want to order.

When will orders be shipped?

Because all items are handmade, they are made to order, every effort will be made to ship your items out in 7-10 business days unless otherwise noted. If you need something faster, email me and we can see what we can figure out

RETURNS: Every effort will be made to make sure your order is everything you wanted, If there is a problem with your order, you must notify me via email within 48 hours of receiving it. Shipping charges are non-refundable (unless it is our mistake). You must pay return postage on items being returned by you. Refunds are made through PayPal.

Hi thanks for visiting our site!

I am located in the Phoenix Arizona area, I have no problem if someone would like to pick up an order if you live around here, but since the world is full of some people who are not all that nice, I don't want to list my phone number or address, I am not big enough to have a business address or phone number, so I do everything from my home! And I also only take payments through PAYPAL'S, so I can not take orders over the phone. If you want to order something for pick up or really need to talk to me, please email me first and I will pass on my private information to you!

Thanks for your understanding!

~ Liz

info@brownbaggifts.com

Returns:

Every effort will be made to make sure your order is everything you wanted, If there is a problem with your order, you must notify me via email within 48 hours of receiving. Shipping charges are non-refundable (unless it is our mistake). You must pay return postage on items being returned by you. Refunds are made through PayPal.

All items featured on this Web site are original, so items may vary depending upon availability .